Choosing a Contractor

When building, remodeling, or renovating your home, choosing the right contractor is paramount. Your home is a significant investment, and you shouldn't feel pressured to make a quick decision on the professional with whom you'll work. Take your time when making your selection, and ask a lot of questions of prospective contractors. CRBRA provides the below list of tips and questions to consider as you undertake your project.

Finding a contractor

Talk to friends who have had similar work completed. They can tell you about their experiences and provide names and contact information of contractors.
Visit home shows. In the Capital Region, there are several of these each year. Be sure to view the CRBRA Calendar of Events for mention of these.
Talk to contractors. Look at portfolios and examples of their work.
Check websites of local contractors.
Search the CRBRA website for member contractors by name, specialty, or city. Each member subscribes to the CRBRA Code of Ethics.

Planning the project

Have a plan. If you are planning a major renovation you may want to hire an architect or designer. If you don't have a plan in hand, consider hiring a design/build firm.
Prepare a written description of what you want done. Be as specific as possible. Make a copy of your notes for the contractor.

Meeting with contractors

Select several contractors with whom to discuss your project. Get to know them and their work. Ask to see examples of the contractor's work completed and in progress. Check the quality of workmanship and materials. And be sure to ask the following questions:

How long have you been in business? The National Association of Home Builders (NAHB) advises consumers that it usually takes three to five years to establish a financially sound business. You want to be sure that the contractor will be around after the project is complete to service any warranties.
Do you have a permanent business location and a good reputation with local banks and suppliers?
Are you and your sub-contractors licensed to do plumbing and electrical?
Do you have a project portfolio?
Do you use your own crew for the work or will you use subcontractors?
Do you carry worker's compensation and liability insurance?
Do you provide a written contract?
Will you apply for permits (building, electrical, plumbing)?
What kind of warranty do you offer and what does it cover?
How and when do you clean up, particularly dust?
Do you have a list of references?

Getting estimates or proposals

When you request an estimate be as specific as you can. You may want to discuss your budget for the project.
Provide the contractor with a list of items and materials you want to use. For example: cabinets, doors, flooring, fixtures, tiles, finishes, lighting, etc.
Ask the contractor to submit the bid in person so that you can discuss the estimate with him or her. Review the estimate carefully. Be sure that everything you ask for is included.
Ask the contractor for a construction schedule.

Get it in writing

For your protection and peace of mind, always get it in writing!
The contractor should provide a clearly written contract. Review it carefully.